Quality Evaluation Tools

THE LIBRARY - STUDENT SURVEY
[NAME OF LIBRARY]

The Library is dedicated to helping you in your studies by providing the best services we can. By completing this survey you will be helping us help you. Please note that this is a confidential survey and no responses will be linked back to any student.

Please click on appropriate response.

1. How often have you visited the Library in the past 6 months?
 Often
 Once or twice
 Never
2. How often have you used the Library website/portal in the past 6 months?
 Often
 Once or twice
 Never
3. If you have visited the Library in the past 12 months, what did you do? [You may choose more than one]
 Borrowed library resources
 Consulted library resources
 Looked at the new books and journals etc.
 Asked the library staff for help with assignment
 Learnt how to use the Library, the catalogue and electronic resources
 Used a computer to research for assignments
 Met with other students to prepare for assignments
 Participated in a class or a workshop with a teacher and other students
 Used the photocopier and/or scanner and/or printer
 Acessed the internet
 Other - please specify:   
4. If you have used the Library website/portal in the past 12 months, what did you do? [You may choose more than one]
 Searched for information for an assignment or project
 Renewed an item on loan from the library
 Used library tutorial
5. If you have used the Library website/portal where did you use it? [You may choose more than one]
 In the library
 From home
 From work
6. Does the Library meet your needs?
 
Overall the Library meets my needs Yes Mostly Sometimes No
  Do not use Library or Library portal [Go to q.7]
Library staff are helpful Yes Mostly Sometimes No
Library responds to email queries promptly Yes Mostly Sometimes No
Library open hours suit my needs Yes Mostly Sometimes No
Library collection is adequate for my needs Yes Mostly Sometimes No
Electronic resources are adequate for my needs Yes Mostly Sometimes No
Number of computers in Library is adequate Yes Mostly Sometimes No
Number of seats in library is adequate Yes Mostly Sometimes No
Photocopying/printing facilities in Library are adequate Yes Mostly Sometimes No
Library website/portal is useful Yes Mostly Sometimes No
7. Please provide any suggestions for how the Library or the Library portal could be improved.
 
8. Do you use other libraries?
 No [Go to q. 9]
 Yes - Which Libraries do you mainly use?
 
Libraries:
Reason/s for use:
9. Please provide the following details.
  Are you studying full time or part time?    Full time    Part time
  Are you an international student    Yes    No
  What is your course?

Thank you for participating in our survey. If you would like to provide any more feedback, please email the Librarian.

You can win a prize by providing your student ID